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Dickinson Wright PLLC Partners with InOutsource to Implement Intapp Open

Holistic View of New Business Intake and Conflicts Enables Firm to Reduce Risk and Increase Efficiency

PHILADELPHIA – May 3, 2017 – InOutsource, an industry-leading global legal consulting firm, today announced Dickinson Wright PLLC has worked with the company to implement Intapp Open for both Intake and Conflicts. InOutsource enacted a comprehensive analysis, planning and implementation program for the Am Law 200 firm to reduce risk as well as automate and streamline its business intake and conflicts clearance processes.

“InOutsource was hands-down the first choice for an Intapp Open implementation partner. They acted as a guide for best practices and proved invaluable as we moved from an outdated system to a modern one that can address our firm’s requirements. InOutsource helped our firm standardize and automate the new business intake process and subsequently reduce the risk associated with it,” said Michael P. Kolb, chief information and security officer for Dickinson Wright. “I recommend InOutsource over other consultants I’ve worked with, and I’ve been doing this for 20 years.”

The Intapp Open implementation process began and concluded within a tight time frame – less than nine months for both Intake and Conflicts to launch – and finished under budget. InOutsource helped to refine business processes, identify and establish custom workflows, update the conflicts model, conduct a data integrity analysis and apply best practices and recommendations.

Dickinson Wright, which has grown to more than 450 lawyers in 17 offices, previously relied on shared knowledge of cases and a 12-year-old software solution that was challenging to support internally. Intapp Open, a web-based application, will streamline management of the new business acceptance life cycle with a solution that is easy for administrators to configure, simple for lawyers, professionals and staff to execute and effortless for risk and management stakeholders to track and oversee.

“Today, law firms need more sophisticated measures to properly manage and reduce risks associated with new business intake and conflicts of interest clearance,” commented Eric Mosca, director of operations for InOutsource. “InOutsource has specialized in creating comprehensive information governance programs focused on improving efficiency and reducing risk for more than 15 years, and we are honored to continue that work with Dickinson Wright.”


Marcia Cook

Sr. Data and Analytics Consultant

Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).

Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.

Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.

In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.