With law firms increasingly using technology and data to drive better results in business development, every available advantage on this front is a significant, strategic opportunity. Armed with timely information about case filings, firms can alert and proactively pitch services to clients and prospects — particularly in those “ahead of service of process” situations where clients aren’t even aware that they’re subject to legal action.
Today, several services exist that publish feeds of Federal and State-level court docket and filing activity. But translating those details from theoretical opportunity into actionable intelligence can be challenging.
For one, firms report that staff can only effectively process a small number of alerts each day, limiting the scope of monitoring. Similarly, they also share that ensuring actual follow through by lawyers remains a serious real-world challenge in practice. InOutsource has a proven, practical solution.
Uncover New Cases, Win New Clients
InOutsource’s innovative solution, built on a modern data analytics platform, enables intelligence-driven business development, creating new opportunities for law firms to win new business.
It does this by integrating third-party court news feeds into a centralized clearinghouse. Using that data and analytical rules, it provides a single, standardized approach for filtering data from multiple sources, configuring criteria for alerts, and automating lawyer email notifications for effective follow up.
Integrating Services Including:
Integrating Information and Distilling Meaning for Rapid Insight
Whether your firm subscribes to CourtLink (Lexis), Court Wire (Westlaw), CourtListener, Docket Navigator, Courthouse News, PACER, or other data providers — receiving updates via email or API — InOutsource can centralize, normalize and analyze it all. Collectively, that can mean integrating case information and detail from over two hundred million dockets, spanning well over 1,200 State and Federal courts.
Creating Complete Context
When relevant cases are identified, the system can provide even greater context — far beyond matter type, jurisdiction, parties and synopsis. Integrating added detail from internal systems enables firms to better evaluate whether they want to pursue a new opportunity, who should pursue it, and the best strategy for pitching and winning the business.
This richer detail can include data from financial and practice management systems (e.g. for existing clients, past billing and work details), CRM and KM systems (e.g. internal lawyer relationship data and experience), and new business acceptance systems (e.g. key findings of a preliminary conflicts check).
Giving KM and Lawyers a True Business Development Edge
Using this solution, KM, marketing, and business development teams can effectively configure, curate, and communicate the new case alerts most relevant to the practices and preferences of lawyers ready to act on fresh opportunities. And firm management can use aggregate trend dashboards to evaluate opportunities for expansion or cross-selling — into new industry segments, new geographies, or new practice areas.
With greater insight, firms also gain a powerful advantage over their competition — both in the pursuit of new business, and in the battle for lateral talent looking to practice in the most modern environment.
“In the first two months using the new software system, I was notified about more than 300 relevant actions involving my clients or prospects… That helped me win a significant amount of new business, created real opportunities to cross-sell my services to other firm clients, reinforce my relationship with my existing clients, and collaborate with other attorneys in the firm.
“Better yet, almost daily, colleagues from across the firm copy me on emails to their own clients about new OSHA inspections they’ve received alerts for, recommending those clients reach out to me to discuss the work. We never would have had those opportunities without the new case filing alert system.”
Regional Managing Partner, Fisher Phillips
“This was truly a great project, and InOutsource was a great partner! Using #APIs and #AI to more readily identify clients’ needs is a no-brainer.”
Chief Knowledge and Innovation Officer, Fisher Phillips
“I had such a great time and learned so much by partnering with InOutsource on this project! Identifying client’s needs and keeping our attorneys informed are crucial to our line of work, and this tool makes it easy.”
Senior Director of Knowledge Management Innovation, Fisher Phillips
“Now our New Case Filing Intelligence gets pushed out in a very easy-to-read,
beautifully branded report every day, no later than 10 o’clock in the morning. That means our litigators can act on information faster and alert our clients if needed. And from a process efficiency point of view, the value to our Research Services team has been off the charts.”
Chief Knowledge Officer, DLA Piper US
“Before we had this tool, we had two or three members of staff spending several hours a day sifting through alerts to manually compile daily reports for the Litigation practice. It also meant the lawyers wouldn’t receive the reports until late in the afternoon. Now we have one member of staff who takes about one hour a day to quickly review and curate the digest before generating and sending the final version to our litigators.
The savings in terms of staff time is enormous and it allows our research analysts to focus instead on true legal research.”
Director of Knowledge Technology, DLA Piper US
For marketing and business development teams looking to help lawyers win business, our fresh approach to new case intelligence and alerts offers significant strategic advantage (2 Minute Video) :
Connect with us to learn more, to see a demonstration, and to explore how we can address your firm’s new case filing intelligence needs:
Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).
Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.
Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.
In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.