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Data & Analytics Consulting

Transforming Analytics Insight Into Real-World Solutions

Analytics Solutions That Deliver Real Results

At InOutsource, we implement insight for our firm customers, addressing a broad range of issues including business development, risk management, knowledge management, cost control, and BI/performance analytics.

Working closely with you, our Data and Analytics (DNA) practice offers strategic advisory, expert consulting and tailored solution development services — all focused on enabling firms to most effectively distill their data to make better informed decisions and then put those decisions into practice operationally.

Problems We Solve & Projects We Execute​

Developing Analytic Solutions

Producing and delivering data visualizations and reports

Implementing solutions in areas including: new case filing alerts, lateral analytics, disposition/cost containment, client engagement, firm profitability and matter intelligence

Implementing Analytics Software

Deploying analytics tools based on specific firm needs

Configuring solutions to address data integration, access and security controls and other firm requirements

Improving Data Architecture & Governance

Defining an enterprise data strategy, employing best practices including master data management Assisting with data cleanup, data integration, and other critical data architecture projects

Delivering Training and Developing Internal Skills

Offering introductory and advanced analytics and data science education to internal firm resources

Providing custom training, tutorials and ongoing support, based on specific client requirements and needs

Tools We Use

Delivering both pre-built and custom solutions, our team leverages best of breed tools. We provide firms with a centralized, standardized path to greater levels of visibility and control — all accessed and managed through intuitive, secure interfaces they can easily adopt, integrate into internal processes, and extend.

Analytics Insight and Innovation

Experts in a broad range of standard analytics tools, we take a technology-agnostic approach to apply the analytics solution best matched for client needs.

Data Science and Machine Learning

Making predictive analytics more accessible, with powerful machine learning, data science, and data quality tools.

Data Integration

Leveraging industry-standard cloud integration services to connect any software application or data source — quickly and easily.

Potential We Offer

We always welcome opportunities for new exploration and experimentation, treating these efforts as part of an initiative we call “DNA Labs.” We often design and develop tailor made solutions that push technical boundaries and test limits.

Over the years we’ve built innovative analytics tools to address common client challenges including:

  • IG Cost Containment
  • Client Engagement / Firm Profitability
  • Latter Hire Performance / Evaluation
  • Matter Intelligence
  • IT Help Desk Management and Analysis
  • Attorney Availability Portal

Client Insights

Ballard Spahr
“Data analysis is a cornerstone of value-based pricing, matter management, budgeting, and efficiency improvement. The data insights InOutsource is helping us to achieve will enhance our Client Value Program, particularly the information we deliver to clients through Ballard360, a suite of applications we developed in-house and something we consider to be a differentiator in the legal marketplace.”
Chief Client Value Officer
Lathrop GPM
“InOutsource is a trusted consultancy to the Firm. They are deeply aligned with the firm’s goal. In addition to bringing comprehensive strategic knowledge to our projects they are also deeply pragmatic and responsive.”
Chief Information Officer
Shearman & Sterling
“I’ve been impressed by the collaboration between our internal teams and InOutsource, and how nimble they have been in operationalizing our new data strategy... Our lawyers, senior management and staff are much happier with the new process, which fits more naturally in the way they work while making it easier for them to provide our operations and finance teams with the client matter information they need. Most importantly, our clients benefit from faster response times — and over time, they’ll also benefit from richer analytical insights...”
Chief Knowledge and Client Value Officer
Ballard Spahr
“The InOutsource team worked with us to develop an extensive proof of concept that considered an enormous amount of our historical data. Their understanding allowed for the seamless pairing of our data with technology in a way that allows us to draw insights far more quickly.”
Director of Data Management
DLA Piper US
“The team at InOutsource are outstanding partners, and truly one of my favorite vendors. Always very responsive, good at anticipating our needs, creative in finding solutions, and reliable. We expect to continue this relationship for a long time!”
Director of Knowledge Technology
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Case Study: Fisher Phillips (New Case Filing Intelligence)

To stay on top of relevant case filings, attorneys at Fisher Phillips routinely requested alerts from the firm library team, enabling them to reach out to clients to offer their support and uncover new business opportunities. Learn how they worked with InOutsource to implement a state-of-the-art alert system that earned top marks from the lawyers and hard ROI for the business.

Read More »

Marcia Cook

Sr. Data and Analytics Consultant

Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).

Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.

Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.

In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.