Close this search box.

Cost Containment

Eliminating Expense

Expert Expense Management

Facing increasingly challenging economic conditions — including clients unsympathetic to inflation-driven rate increases — firms are under pressure to  reduce costs. With the inherent nature of a partnership model driving a focus on profitability, a penny saved for partners is quite literally a penny earned.

Savings generated by reducing unnecessary or excessive expenses is also a sound strategy to free up resources that can be applied to funding other important or new operational priorities, initiatives, technologies and personnel.

But investing time and energy to review expenses, re-adjust service levels, and even swap out vendors has its own costs. And that’s where InOutsource brings unique perspective, skill and insight to the equation. We have a proven methodology for helping firms cut costs, reduce expenses and improve profitability — with deep expertise in analyzing and re-negotiating existing vendor contracts. 

We've saved our clients $20+ million in areas including:

  • Offsite Document Storage
  • Paper-free / Paper-lite Migration
  • Data Protection
  • Shredding Services
  • Office Products
  • Library and Information Services
  • Telecom Services and Technology
  • Software and Technology
  • Facilities and Facilities Management
  • Offsite Document Storage
  • Paper-free / Paper-lite Migration
  • Data Protection
  • Shredding Services
  • Office Products
  • Library and Information Services
  • Telecom Services and Technology
  • Software and Technology
  • Facilities and Facilities Management

Our Skill, Your Success

As skilled advocates for our clients, we combine a strong understand the unique needs, practices and priorities of firms with an ability to speak the “language” of your vendors, applying our understanding of their practices, pricing and proclivities to your benefit.

Our proven, three-step process to lowering your costs delivers savings, satisfaction, and improved efficiency for you and your firm. 

Comprehensive Cost Control

Step 1: Benchmark

  • We benchmark your expenses against peer firms, leveraging our broad visibility into both market rates and contractual terms.

  • We also identify areas of potential improvement or adjustment of your internal processes that can further reduce your vendor spend.

Step 2: Negotiate

We can work as your advocate to re-negotiate existing contracts or to identify, evaluate and engage new providers. Understanding our experience and station, vendors often present more favorable terms when InOutsource is in your corner. When it comes to negotiations:

  • We identify your specific objectives in terms of vendor engagement, scope and service levels.

  • When engaging new (or replacement) providers, we can draft and issue an RFI/RFPs and manage all vendor inquiries throughout the evaluation process.

  • We provide an in-depth analysis and modeling of RFP results.

  • As part of every RFP process, we negotiate service level expectations and favorable contract exit terms.

Step 3: Monitor

With agreements in place, compliance and utilization are frequent areas firms can achieve additional value. If vendors aren’t performing or firms aren’t fully utilizing products or services, cost-saving adjustments should be made. To help firms achieve these benefits:

  • We monitor monthly vendor invoices and perform regular audits to ensure compliance with the established contract terms.

  • We continually monitor client satisfaction with vendor service levels.

Client Insights

Best Best & Krieger
“Leveraging their experience and relationships, InOutsource also successfully renegotiated our off-site records storage contracts. Between the more favorable contract terms and pricing secured and the improvements recommended to our internal operations, InOutsource is responsible for our firm achieving significant cost savings and greater efficiency. I highly recommend InOutsource for both their expertise and their dedication to client satisfaction.”
Operations Manager
Shumaker, Loop & Kendrick
“InOutsource was very thorough and came back to us with a highly organized, highly efficient evaluation of multiple vendors, processes and potential cost savings. InOutsource is extremely knowledgeable and professional. They are not beholden to any vendor and are not trying to sell you anything. So they’re able to give you an opinion purely based on their evaluation of what would be best for your firm, based on their understanding of the culture, obstacles and environment of your organization.”
Chief Administrative Officer
Lathrop GPM
“InOutsource is a trusted consultancy to the Firm. They are deeply aligned with the firm’s goal. In addition to bringing comprehensive strategic knowledge to our projects they are also deeply pragmatic and responsive.”
Chief Information Officer
Previous slide
Next slide


The Reckoning: A Strategic Approach to Cost Containment in Retention

At InOutsource, we recommend a multi-pronged approach to cost containment in records management and retention. Over the years, we’ve helped many leading law firms reduce costs and get the most out of their vendors in records and information management. The firms’ clients also benefit from reduced overhead and a more responsive client service.

Read More »

Marcia Cook

Sr. Data and Analytics Consultant

Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).

Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.

Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.

In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.