Case Study: Charting a Course for Paper-Lite: The Information Governance Advantage

Shumaker, Loop & Kendrick, LLP is a full-service business law firm. As of mid-2019, the firm has more than 260 lawyers, 50 paralegals and 500 employees across seven offices in Ohio, Florida, South Carolina, North Carolina and Michigan. The firm’s clients include individuals, small businesses, health care providers, nonprofit organizations, Fortune 500 and international corporations.

InOutsource worked with Shumaker to assess the current state of information governance at the firm and identify the steps that would need to be taken to transition to a “paper-lite” environment, supported by strong information governance (IG) policies and processes.

Subsequently, InOutsource worked with Shumaker in managing a formal RFP process across multiple vendors, analyzing different models of how offsite storage could work within Shumaker’s “paper-lite” framework.

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