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Case Study: Charting a Course for Paper-Lite: The Information Governance Advantage

Shumaker, Loop & Kendrick, LLP is a full-service business law firm. As of mid-2019, the firm has more than 260 lawyers, 50 paralegals and 500 employees across seven offices in Ohio, Florida, South Carolina, North Carolina and Michigan. The firm’s clients include individuals, small businesses, health care providers, nonprofit organizations, Fortune 500 and international corporations.

InOutsource worked with Shumaker to assess the current state of information governance at the firm and identify the steps that would need to be taken to transition to a “paper-lite” environment, supported by strong information governance (IG) policies and processes.

Subsequently, InOutsource worked with Shumaker in managing a formal RFP process across multiple vendors, analyzing different models of how offsite storage could work within Shumaker’s “paper-lite” framework.

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Marcia Cook

Sr. Data and Analytics Consultant

Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).

Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.

Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.

In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.