Close this search box.


InOutsource Expands Client Intake and Workflow Services

PHILADELPHIA – April 29, 2010 – InOutsource, a leading provider of client intake, records and information management consulting to law firms, announced today an expansion of their Client Intake and Workflow services to the legal industry.

This service offering puts law firms working with InOutsource in a favorable position to accept engagements that are aligned with their overall business and risk management goals. InOutsource’s risk management service offering includes:

  • Auditing of current processes, people and technology for vetting potential new clients and performing
    conflicts due diligence
  • Performing a diagnostic assessment of the data integrity of a firm’s conflicts and intake system
  • Training firm attorneys and staff on best practices for evaluating potential new engagements
  • Training intake staff to perform a more comprehensive investigation of potential clients, including strategies
    for data input, search and reporting of information
  • Designing an intake and conflicts workflow that is efficient and complies with firm practice areas,
    geographical jurisdictions and applicable legal and ethical guidelines
  • In-depth understanding of evolving legal requirements such as Anti-Money Laundering (AML) that firms
    must adhere to when practicing internationally

“With evolving legal statutes and more stringent outside counsel guidelines, law firms need to be confident that their client intake process ensures that potential new representations are aligned with their firm’s risk management and business goals,” said Nancy Beauchemin, President of InOutsource. “We are the only vendor-neutral organization that has the capability to audit the complete intake process and provide guidance to our law firm clients on best practices for performing this function. We have developed an internal database that tracks changes in ethics rules, data privacy laws and other regulatory requirements that should be considered when evaluating a new engagement.”


Marcia Cook

Sr. Data and Analytics Consultant

Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).

Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.

Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.

In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.