Your information governance and records management software addresses critical risk and compliance requirements for your firm. It’s critical that your IG and IT teams are able to use the full capabilities of the system, streamline key processes for lawyers and support staff, and get the insight and visibility you need to be effective and effectively protect your organization and clients.
For firms seeking regular, responsive, hands-on assistance that exceeds the scope of “vendor helpdesk,” but doesn’t call for the cost and resourcing of formally-scoped, professional service project engagements, InOutsource offers HiveMind Client Care for IG/RM Software.
Delivered as a flexible, concierge experience, HiveMind Client Care connects your firm with InOutsource’s technical and subject matter experts — on-demand, when you need them. Tap the collective wisdom and skill of our team, ready to drive your firm’s success by providing a wide range of product support, maintenance, functional enhancement and broader consulting and advisory services: