DOWNLOAD: Managing Information Risk Before Law Firm Mergers Begin

If a law firm is contemplating merging with another firm, it is essential they have infrastructure in place to safeguard client information prior to making any moves. It is impossible to protect client information unless you know where it exists. Firms that have established designated repositories to store client matter information are in an advantageous […]
DOWNLOAD: Creating an Effective Law Firm Records Retention Policy

Establishing a prudent and effective records retention policy is not a small task. While this work is vital to a defensible policy, standardizing your approach and getting your firm’s risk management resources, IT and records departments, and attorneys on board is likely the piece of this project that will take the most time. While some […]
DOWNLOAD: Ethical Walls and Confidentiality Screens Not Just for Conflicts

Historically, law firms implemented most ethical walls and confidentiality screens in response to an identified potential conflict between existing and former clients in new representations. Evolving legal requirements surrounding client confidentiality and data privacy concerns are among the risks forcing law firms to re-evaluate their technology infrastructure and policies for securing client matter information subject […]
DOWNLOAD: How to Successfully Update New Business Intake

New Business Intake is critical to firm business performance because it directly impacts profitability. It’s the moment when firms identify and resolve possible conflicts of interest, decide which clients best match business objectives, and initiate other risk-related processes. A unique nexus, the process engages almost all departments across the firm: lawyers and their assistants input […]
DOWNLOAD: Centralize Your Conflicts of Interest

Your firm’s attorneys are often kept from starting work with a new client because of dozens of pages of potential conflicts. Many law firms send that huge report to the requesting attorney and hope for the best, but there is a better way. Originally published by ILTA, the article explores the benefits of centralizing conflicts […]
DOWNLOAD: Staffing for Modern Information Governance

Nancy Beauchemin, CRM, gives guidance to law firms on how to support Information Governance initiatives in her recent article, written for Bloomberg BNA. “We’re in a new age of information governance, one that challenges traditional processes, structures and personnel.” Determining what IG means for a specific law firm, however, can be challenging as drivers such […]
DOWNLOAD: Leveraging Technical and Process Solutions to Bring Order to Lateral Attorney Vetting

While law firms often welcome lateral moves due to the influx of experienced talent and new clients, these moves create challenges and considerations for law firm administrators. Any serious dialogue between a potential lateral attorney candidate and firm involves the candidate sharing sensitive, detailed information regarding their salary, client list, work history and professional relationships. […]
DOWNLOAD: The Business of Avoiding Business Conflicts

Law firms have always been cognizant of the business conflicts that can arise when taking on new work. Business conflicts can be described as relationships or knowledge which, while not violating professional responsibility rules, can affect a lawyer’s or law firm’s ability to be a zealous advocate for a client Business conflicts can present as […]
DOWNLOAD: How Information Governance Initiatives Create Sustainable Cost Containment

(Originally published by the International Legal Technology Association – ILTA) As law firms attempt to reduce costs associated with managing physical files, information governance (IG) professionals are often tasked with renegotiating offsite document storage contracts. These efforts focus, naturally, on the contracted rates in order to reduce bottom-line spending, but entering negotiations with only the […]
DOWNLOAD: Building Competitive Client Services with Business Intelligence

(Originally published by Law Technology Today) Law firms are amassing a growing volume of data. Within this growing body of data lies key information that could be utilized to hone client services. Solid enterprise business intelligence (BI) technology, when used effectively, will enable law firms to provide superior service to their clients and distinguish themselves […]