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Ballard Spahr Selects InOutsource for Qlik Data Analytics Implementation

Am Law 100 firm to leverage data analytics and visualization for better business insights and custom solutions for clients

PHILADELPHIA — April 2, 2019 — InOutsource, a global legal consulting firm, today announced a services engagement with Ballard Spahr LLP that delivers business insights through data analytics. Ballard Spahr—an Am Law 100 firm with more than 650 lawyers in 15 U.S. offices—selected the Qlik Sense Enterprise business intelligence platform for data visualization, analytics, and reporting. Ranked as one of the most innovative law firms in the country, Ballard Spahr is widely recognized for its strategic use of technology, as well as its innovative approach to client service.

“In evaluating ways to make our data more accessible to users throughout the firm, we found that Qlik Sense provided the most intuitive display of financial information, allowing our attorneys and staff to drill-down quickly if they have specific questions about the data,” said Lisa Mayo, Director of Data Management at the firm. ”The InOutsource team worked with us to develop an extensive proof of concept that considered an enormous amount of our historical data. Their understanding of Qlik Sense allowed for the seamless pairing of our data with their technology in a way that allows us to draw insights far more quickly.”

The Qlik Sense Enterprise platform enables users of all skill levels do more with data. With Qlik Sense, firms can rapidly combine multiple data sources, create custom dashboards, and easily explore the data using interactive selections, global search, and a powerful array of smart visualizations.

“Data analysis is a cornerstone of value-based pricing, matter management, budgeting, and efficiency improvement,” said Melissa Prince, Chief Client Value Officer at Ballard Spahr. “The data insights InOutsource is helping us to achieve with Qlik will enhance our Client Value Program, particularly the information we deliver to clients through Ballard360, a suite of applications we developed in-house and something we consider to be a differentiator in the legal marketplace.”

InOutsource offers a range of data analytics and business intelligence services to law firms, combining its world-class legal and analytics expertise with software solutions from award-winning vendors such as Qlik to transform data into actionable insight.

“Ballard Spahr is forward-thinking in its approach to data, making analytical insights available to users across the firm and leveraging data to deliver customized solutions to its clients,” said Megan Beauchemin, Director of Data and Analytics, InOutsource. “Over the years, we’ve worked with Ballard Spahr in implementing its records management, conflicts and intake, and confidentiality management systems. We’re very excited to collaborate with the firm’s System Innovation Department on transforming its data management program.”


Marcia Cook

Sr. Data and Analytics Consultant

Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).

Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.

Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.

In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.