DOWNLOAD: How to Successfully Update New Business Intake
New Business Intake is critical to firm business performance because it directly impacts profitability. It’s the moment when firms identify and resolve possible conflicts of interest, decide which clients best match business objectives, and initiate other risk-related processes. A unique nexus, the process engages almost all departments across the firm: lawyers and their assistants input […]
DOWNLOAD: Centralize Your Conflicts of Interest
Your firm’s attorneys are often kept from starting work with a new client because of dozens of pages of potential conflicts. Many law firms send that huge report to the requesting attorney and hope for the best, but there is a better way. Originally published by ILTA, the article explores the benefits of centralizing conflicts […]
DOWNLOAD: Staffing for Modern Information Governance
Nancy Beauchemin, CRM, gives guidance to law firms on how to support Information Governance initiatives in her recent article, written for Bloomberg BNA. “We’re in a new age of information governance, one that challenges traditional processes, structures and personnel.” Determining what IG means for a specific law firm, however, can be challenging as drivers such […]
DOWNLOAD: Leveraging Technical and Process Solutions to Bring Order to Lateral Attorney Vetting
While law firms often welcome lateral moves due to the influx of experienced talent and new clients, these moves create challenges and considerations for law firm administrators. Any serious dialogue between a potential lateral attorney candidate and firm involves the candidate sharing sensitive, detailed information regarding their salary, client list, work history and professional relationships. […]
DOWNLOAD: The Business of Avoiding Business Conflicts
Law firms have always been cognizant of the business conflicts that can arise when taking on new work. Business conflicts can be described as relationships or knowledge which, while not violating professional responsibility rules, can affect a lawyer’s or law firm’s ability to be a zealous advocate for a client Business conflicts can present as […]
DOWNLOAD: How Information Governance Initiatives Create Sustainable Cost Containment
(Originally published by the International Legal Technology Association – ILTA) As law firms attempt to reduce costs associated with managing physical files, information governance (IG) professionals are often tasked with renegotiating offsite document storage contracts. These efforts focus, naturally, on the contracted rates in order to reduce bottom-line spending, but entering negotiations with only the […]
DOWNLOAD: Building Competitive Client Services with Business Intelligence
(Originally published by Law Technology Today) Law firms are amassing a growing volume of data. Within this growing body of data lies key information that could be utilized to hone client services. Solid enterprise business intelligence (BI) technology, when used effectively, will enable law firms to provide superior service to their clients and distinguish themselves […]
DOWNLOAD: Teaching an Old Dog New Tricks: Business Process Management and Law Firms
By Zachary Beauchemin and Alisha DiGiandomenico Though traditionally considered laggards when adopting new technology, law firms have recently started to explore new tricks to fortify performance across their organizations. While this evolution is critical to a firm’s survival, it’s important that firm administrators understand that substantive improvements are only possible through multi-directional change. Some firms have […]
DOWNLOAD: Lawyers Should Negotiate Outside Counsel Guidelines
Originally published in ABA Law Practice Today, Originally published in ABA Law Practice Today, this article looks at three of the most problematic types of provisions found in OCGs, and ways to negotiate amendments to satisfy a firm’s business needs and risk management concerns. Click to read
DOWNLOAD: Blisters vs. Paper Cuts: Advice from a CIO and an Information Governance Expert
Interview with Gillian Power, CIO of Lathrop GPM and Jed Bronstein, Information Governance Consultant for InOutsource. Published in ILTA‘s Peer to Peer Magazine, this interview features an insider’s perspective on the challenges and rewards of a law firm’s information governance (IG) transformation. For expert advice on moving to digital IG, plus tips on getting attorney […]
