How can behavioral strategies improve law firm IG? Find out in “Behavior is the Hardest Part of Information Governance” from Adrienne Girone and Max Welsh.
Published in ABA Law Technology Today, the article argues that law firms would be best served by considering the habits of their employees from the outset of any IG initiative. By considering the history of their team’s access to information, firms can strategically implement incentives to jump-start motivation, reward desired behaviors, and “make compliance addictive.”
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