InOutsource offers a learning management system (LMS) for a motivated audience of legal industry professionals. As a service offering from an established veteran of the legal services market, we are excited to offer education to a dedicated audience. The Learning Success Specialist will be responsible for helping develop and grow the LMS, including expansion to a wider customer base and new applications in additional practice areas
For over 23 years, InOutsource has focused on educating and promoting the people involved in critical law firm risk management functions. Nectar, our learning management system, allows us many new capabilities in terms of delivering content and engaging the risk management and information governance community. We are excited to grow the InOutsource team to support this new offering.
Responsibilities:
- Participate in development of SCORM and other learning content based on content outlines provided by risk experts.
- Participate in authoring SCORM content on the dominKnow platform. Content includes educational content for Legal and Professional services industry and in-house onboarding/training content.
- Participate in managing all aspects of the hosted learning management system (Docebo):
- New user provisioning.
- Notifications and alerts.
- Course / learning plan creation and deployment.
- Learner home page and menu maintenance.
- Help expand learner engagement and adoption.
- Increase stickiness of the LMS.
- Support marketing and business development efforts to attract and onboard new customers.
- Help develop and grow the LMS into new practice areas.
- Develop and document client success standards for Nectar customers.
- Address change management with Nectar customers as a method for increasing adoption and client success.
Requirements:
- Experience with a Learning Management System required. Three years preferred. Knowledge of the LMS Docebo a plus.
- Experience with authoring tools, particularly in the SCORM format required. Three years preferred. Knowledge of the development tool dominKnow a plus.
- Law firm experience preferred.
- Ability to manage multiple projects or tasks simultaneously and produce results under limited supervision.
- Experience with Smartsheet for project management/collaborative work preferred.
- Proficient knowledge of Microsoft Office products.
- Exceptional communication and verbal skills.
- Capable of handling sensitive information in a discreet manner.
- A team player attitude with strong interpersonal skills.
InOutsource is a woman-owned business that offers a competitive salary, paid time off, and other compensation incentives. Our benefits package includes life, short and long-term disability insurance, 401K with employer match, and partially funded medical insurance. Outside of the workplace, our team is passionate about supporting our community, so joining means that you will be part of an organization that puts their own time and resources back into their community.
