Building Competitive Client Services with Business Intelligence
(Originally published by Law Technology Today) Law firms are amassing a growing volume of data. Within this growing body of data lies key information that
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How Information Governance Initiatives Create Sustainable Cost Containment
(Originally published by the International Legal Technology Association – ILTA) As law firms attempt to reduce costs associated with managing physical files, information governance (IG)
The Business of Avoiding Business Conflicts
Law firms have always been cognizant of the business conflicts that can arise when taking on new work. Business conflicts can be described as relationships
How a Lack of Data Integrity Can Undermine New Business Intake- And How to Combat It
Originally published in Law Practice Today, this article explores the how law firm data integrity and integration issues impact new business intake and conflicts management
Leveraging Technical and Process Solutions to Bring Order to Lateral Attorney Vetting
While law firms often welcome lateral moves due to the influx of experienced talent and new clients, these moves create challenges and considerations for law
The Tough Conversation: Staffing for Modern Information Governance
Nancy Beauchemin, CRM, gives guidance to law firms on how to support Information Governance initiatives in her recent article, written for Bloomberg BNA. “We’re in
Centralize Your Conflicts of Interest
Your firm’s attorneys are often kept from starting work with a new client because of dozens of pages of potential conflicts. Many law firms send
Putting The Horse Before The Cart: How To Successfully Update New Business Intake
New Business Intake is critical to firm business performance because it directly impacts profitability. It’s the moment when firms identify and resolve possible conflicts of
Ethical Walls and Confidentiality Screens: Not Just for Conflicts
Historically, law firms implemented most ethical walls and confidentiality screens in response to an identified potential conflict between existing and former clients in new representations.
Creating an Effective Law Firm Records Retention Policy
Performing the necessary research to support your records retention policy is not a small task.
Managing Information Risk Before Law Firm Mergers Begin
Protecting client confidentiality is a cornerstone of an attorney’s professional and ethical duties to their clients and as such a critical component of a successful law firm records and information management program.
Lateral Attorney Hires – Managing Conflicts and Assessing Risk
Gone are the days of law school graduates beginning their careers as associates and staying loyal to the firms that trained and promoted them. To stay competitive, firms are aggressively recruiting experienced and well-trained talent to grow their firm.