DOWNLOAD: HiveMind Concierge Service & Support​ (Information Governance)

Your information governance and records management software addresses critical risk and compliance requirements for your firm. It’s critical that your IG and IT teams are able to use the full capabilities of the system, streamline key processes for lawyers and support staff, and get the insight and visibility you need to be effective and effectively […]

DOWNLOAD: HiveMind Concierge Service & Support​ (Intapp)

Whether you’ve adopted a single application, or their complete risk and compliance suite — your firm has made a significant investment in Intapp. It’s critical you get the ongoing return you expect on that investment. For firms seeking regular, responsive, hands-on assistance that exceeds the scope of “vendor helpdesk,” but doesn’t call for the cost […]

DOWNLOAD: HiveMind Concierge Service & Support​ (General Overview)

While every software vendor offers basic helpdesk support — and even “enhanced” assistance — it’s more common than you might think for firms to rely on third parties for aid and insight. This is particularly true for risk management, information governance, and analytics tools. That’s because addressing issues and enhancing operations in these domains requires […]

DATASHEET: HiveMind Concierge Service & Support

Our concierge service and support offering,
HiveMind Client Care, makes it possible for firms like yours to tap our organization’s collective experience and skill across areas including: Intapp, IG & Analytics.

DOWNLOAD: HiveMind Concierge Service & Support​ (Analytics)

Whether internal demand for analytics work exceeds staff capacity, skills gaps may slow productivity, or shared resources result in one department’s needs resting lower on a centralized punch list, it helps to have external experts ready to lend a hand. For firms seeking regular, responsive, hands-on assistance supporting their analytics needs, InOutsource offers HiveMind Client […]

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Marcia Cook

Sr. Data and Analytics Consultant

Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).

Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.

Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.

In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.