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Conflicts of Interest: Don’t Get Caught in the Storm

The cost of conflicts is making news again. This time the industry is abuzz with news of a $4M waiver case that’s been making waves. And those waves may indicate a perfect storm — highlighting the risks of broad use of advance waivers in client engagement letters without clear and adequate disclosure. But this tempest […]

“Behavior is the Hardest Part of Information Governance”

How can behavioral strategies improve law firm IG? Find out in “Behavior is the Hardest Part of Information Governance” from Adrienne Girone and Max Welsh.  Published in ABA Law Technology Today, the article argues that law firms would be best served by considering the habits of their employees from the outset of any IG initiative. By […]

Information Governance: Acting in Someone Else’s Best Interest

As information governance (IG) professionals it’s our job to balance two seemingly opposite organizational goals: tap information for its value, while simultaneously mitigating the potential risk that information carries. But in an increasingly regulated environment where dollars are stretched thin and technology is always evolving, how can we make sure that we are setting our […]

No Train, No Gain: Conflicts of Interest

The administrative resources dedicated to New Business Intake and Conflicts of Interest operations within a law firm are highly-specialized resources. Whether training inexperienced resources or recruiting analysts with a background in these areas, the effort dedicated to bringing on new employees can be significant. Decreased work performance and increased turnover rates among administrative staff are […]

Client/Matter Numbers: Sooner Rather Than Later

New Business Intake (NBI) teams can be wary of giving attorneys client/matter numbers for fear that once they have provided the number, they have lost all leverage to collect additional vital information about the engagement. However, given the appropriate controls, providing a client/matter number as early as possible in the NBI process can have a […]

Overcoming “Paperless Paralysis” in Today’s Legal Environment

by Adrienne Girone Resolutions can be complicated. We tell ourselves all the healthy habits we should be practicing on a regular basis. When it comes time to put thoughts into action, though, it’s easy to throw up our hands in frustration and do nothing, letting the problems pile up to deal with at a later […]

New Year, New Perspectives on Blockchain Technology in Legal

By all accounts, 2017 was an explosive year for bitcoin, cryptocurrencies, and blockchain technology. Within the legal industry in particular, interest in these disruptive technologies has grown at an exponential rate, as exemplified by the enormous amount of buzz on the subject at ILTACON 2017. Amidst all the excitement, we’d like to take a moment […]

bio_marciacook

Marcia Cook

Sr. Data and Analytics Consultant

Marcia Cook comes to InOutsource with 17 years of IT experience with the last 7 years heavily focused on Business Intelligence and Data Warehouse Development, as well as Data and Analytics solutions. Prior to completing her bachelor’s degree, Marcia also worked as an Executive Assistant for various employers including Micron Technology, American Express, University of Utah, and the United States Army Kwajalein Atoll (USAKA).

Marcia has extensive experience with various Analytics tools including Qlik, Tableau, Sisense, OBIEE, and Domo. She has studied both Kimball and Inmon data warehouse methodologies, Software Development Life Cycle (SDLC), and various programming languages including SQL, C++, Java, .NET, and python.

Marcia obtained her Bachelor of Science in Mathematical Science with a minor in Computer Science from University of Alabama in Huntsville.

In addition to work, Marcia has been a college Math tutor for all ages, specializing in general mathematics, algebra, and calculus.