Perspective: The IG Elephant in the Room — Protecting your team and your firm in the age of Covid-19

The coronavirus pandemic is causing significant disruption, uncertainty and change across the globe. The legal profession isn’t unique in having to face monumental challenges — but many of the challenges it is facing are most certainly unique, and call for unique responses.
ARMA Article — Making Mountains Into Molehills: Managing Information Assets in a Complex IG World (Part 1)

(Originally published by ARMA) The regulatory environment for how businesses manage information continues to grow in complexity and uncertainty. Information and records management professionals are now tasked with understanding the implications of laws and regulations such as GDPR, CCPA, HIPAA, SOX, FCPA and AML, and evolving standards such as the Generally Accepted Recordkeeping Principles, the […]
Case Study: Charting a Course for Paper-Lite: The Information Governance Advantage

InOutsource worked with Shumaker to assess the current state of information governance at the firm and identify the steps that would need to be taken to transition to a “paper-lite” environment, supported by strong information governance (IG) policies and processes.
“Behavior is the Hardest Part of Information Governance”

How can behavioral strategies improve law firm IG? Find out in “Behavior is the Hardest Part of Information Governance” from Adrienne Girone and Max Welsh. Published in ABA Law Technology Today, the article argues that law firms would be best served by considering the habits of their employees from the outset of any IG initiative. By […]
“Blisters vs. Paper Cuts: Advice from a CIO and an Information Governance Expert”

“Blisters vs. Paper Cuts: Advice from a CIO and an Information Governance Expert”
Information Governance: Acting in Someone Else’s Best Interest

As information governance (IG) professionals it’s our job to balance two seemingly opposite organizational goals: tap information for its value, while simultaneously mitigating the potential risk that information carries. But in an increasingly regulated environment where dollars are stretched thin and technology is always evolving, how can we make sure that we are setting our […]
Teaching an Old Dog New Tricks: Business Process Management and Law Firms

by Zachary Beauchemin and Alisha DiGiandomenico Though traditionally considered laggards when adopting new technology, law firms have recently started to explore new tricks to fortify performance across their organizations. While this evolution is critical to a firm’s survival, it’s important that firm administrators understand that substantive improvements are only possible through multi-directional change. Some firms […]
How Information Governance Initiatives Create Sustainable Cost Containment

(Originally published by the International Legal Technology Association – ILTA) As law firms attempt to reduce costs associated with managing physical files, information governance (IG) professionals are often tasked with renegotiating offsite document storage contracts. These efforts focus, naturally, on the contracted rates in order to reduce bottom-line spending, but entering negotiations with only the […]
The Tough Conversation: Staffing for Modern Information Governance

Nancy Beauchemin, CRM, gives guidance to law firms on how to support Information Governance initiatives in her recent article, written for Bloomberg BNA. “We’re in a new age of information governance, one that challenges traditional processes, structures and personnel.” Determining what IG means for a specific law firm, however, can be challenging as drivers such […]
Creating an Effective Law Firm Records Retention Policy

Performing the necessary research to support your records retention policy is not a small task.